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We aim to complete all repairs as quickly as possible, but the extent of any damage and the availability of parts will determine how long a repair will take. However…

Yes, the salary sacrifice agreement document will act as the proof that you own the gadget, and the date of purchase…

You must not deliberately leave items away from your person. If you wish to leave them on open view in a public place then you should take reasonable precautions, for…

If we are to provide replacement items we will ask you to pay the amount over and above the limit for which we are liable. If the item needs repair…

Yes but you must be the legal owner of the property. In the event of a claim for an item for which you became the legal owner through a gifting…

Where the gadget is provided as part of an ongoing service contract, you will need to provide evidence of that contract showing the gadget provided. We will accept this document…

Yes, provided you have elected employee and immediate family cover and your children do not exceed the age specified in the schedule, and permanently reside with you, their items are…

Yes, provided you can provide a document from the insurance company or network provider which confirms the relevant details this will act as the proof that you own the gadget…

Yes but only if the purchase is from a properly constituted trading company that is a registered seller on the site and only sells brand new items at a pre…

All repairs and replacements carried out under this insurance come with a 12month warranty. Please refer to your manufacturer’s warranty to see whether this will be impacted…