London Heathrow Airport Closure Friday 21st march 2025

We regret all the frustrations that our insured customers must be experiencing due to the above.

In all cases it is important to contact your airline and/or travel provider in the first instance and appreciate they will be extremely busy providing rescheduling along with alternative transport and accommodation.

Click here for the latest news on the Heathrow web site.

Airlines based in the UK and EU have an obligation to get you to your destination or offer a refund but not both. Other airlines have varying degrees of responsibility.

Where we have provided you with Travel Insurance, please check your policy wording that outlines the cover provided as it may provide some coverage, but policy terms and conditions do vary.

For CSP Flexible Benefit Travel policies

Email: EBClaims@cegagroup.com

Web: cspeb.myclaimshub.co.uk

Phone: +44 (0) 1243 976 278

For CSP Corporate Accident & Health policies

Email: CSPclaims@cegagroup.com

Web: cspeb.myclaimshub.co.uk

Phone: +44 (0) 1243 976 263

We are experiencing increased demands, and we would appreciate your patience.