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Will my travel insurance cover me for emergency medical expenses arising from COVID-19 whilst on holiday?

31 March 2021

Cover will be provided for emergency medical expenses arising from COVID-19 provided you have not travelled to or have not remained in any country or area contrary to Foreign…
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Am I covered for Winter Sports?

4 December 2020

Winter sports is usually covered as standard…
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I need to make a claim what should I do?

3 November 2020

Customers who wish to make a claim under a flexible benefit gadget insurance issued by Crispin Speers & Partners need to contact Claims Consortium Group on 0161 974 1165 or…
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What happens when I leave my company’s employment?

3 November 2020

The scheme will contain rules about what happens when you leave. You should refer to the policy wording for details. As a general guideline, most policies are discontinued at the…
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Whose gadgets does my insurance cover?

3 November 2020

You can choose to cover gadgets owned either by the employee of the company, the employee and their partner/spouse or the employee and immediate family. .Immediate family is defined…
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How do I claim for a phone following an upgrade?

3 November 2020

An upgrade amounts to the purchase of a new phone and the contract provider will be able to give you an invoice which confirms the purchase. Insurers will accept this…
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I have issues with my IMEI number.

3 November 2020

You must prove that the item for which you are claiming is owned by you and the date of its purchase. If there is a good reason why you cannot…
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Are items purchased on eBay covered?

3 November 2020

Because of the variability of sellers and products the insurance specifically EXCLUDES items purchased on on auction sites. We regret that this exclusion will be applied strictly so you should…
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Is my work phone covered?

3 November 2020

This insurance covers your property and that of defined members of your household. If you borrow or use property owned by anyone other than the above then it is their…
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How many claims are made when more than one item is in need of repair or replacement?

3 November 2020

Generally speaking a claim arises from a given identifiable incident, irrespective of how many items are taken. The insurer will examine the circumstances to decide how many identifiable incidents has…
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