Insurance & Reinsurance Brokers at Lloyd’s
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My item is a replacement via another insurance policy which means the IMEI number on my proof of ownership does not match my item. Is my item covered?

3 November 2020

Yes, provided you can provide a document from the insurance company or network provider which confirms the relevant details this will act as the proof that you own the gadget…
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Does the insurance cover purchases from eBay or other auction sites?

3 November 2020

Yes but only if the purchase is from a properly constituted trading company that is a registered seller on the site and only sells brand new items at a pre…
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What happens to my manufacturer’s warranty once my item has been repaired or replaced?

3 November 2020

All repairs and replacements carried out under this insurance come with a 12month warranty. Please refer to your manufacturer’s warranty to see whether this will be impacted…
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What gadgets can be covered?

3 November 2020

The list of eligible gadgets can be found on the schedule. Gadgets must be less than three years old and laptops must be less than 18 months old when you…
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Do I have to provide proof of ownership?

3 November 2020

Yes. You must be able to provide an original purchase receipt provided at the point of sale, from a recognised commercial enterprise or retail outlet that gives details of the…
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Are my items covered whilst I am travelling?

3 November 2020

Yes, this insurance operates worldwide.  There are of course the usual requirements about looking after your property, securing appropriate reports in the event of an insured incident and providing documentation…
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What happens when my gadget exceeds the maximum age allowed?

3 November 2020

Provided you have had unbroken cover with us since before the age was exceeded, we will continue to cover the item for its lifetime. You should be aware however that…
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What happens if my airline stops trading?

3 November 2020

The Travel industry recognises that protecting customer money and ensuring that customers receive services and holidays for which they have paid, is a matter of major importance to those who…
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How do I protect my holiday arrangements from financial failure?

3 November 2020

The Travel industry recognises that protecting customer money and ensuring that customers receive services and holidays for which they have paid, is a matter of major importance to those who…
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Does my travel insurance allow me to travel when pregnant?

3 November 2020

If you are pregnant you can still travel on your Crispin Speers & Partners travel insurance. The insurance covers unforeseen events and will not cover routine examinations or treatments while…
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