News
Can I change my cover mid-term?
3 November 2020
The level of cover is arranged by your employer and cannot be changed for or by individuals…
Read Full ArticleCan I add winter sports cover after the election period?
3 November 2020
Where the scheme offers the choice of not taking winter sports cover, you cannot add it later. You should therefore make your decision carefully at the outset. If you now…
Read Full ArticleHow do I get details of the insurance before the scheme starts?
3 November 2020
During the election period your employer will make the details available to you. If you do not know where to find this please contact your HR department.We send out…
Read Full ArticleWhat Information should I receive from CSP?
3 November 2020
We send out an Evidence of Insurance to you that contains some details about the cover. This includes information about how to make a claim…
Read Full ArticleDoes my travel insurance cover sailing?
3 November 2020
You should refer to the policy wording for full details of the cover. Our travel insurance policies cover claims arising from sailing within coastal waters. You should however note that…
Read Full ArticleHow do the cover limits work?
3 November 2020
With the insurance documentation is a Schedule of Benefits that show the maximum amount that can be paid under each section of the certificate. This limit applies to each person…
Read Full ArticleCan I waive the excess on my policy?
3 November 2020
CSP doesn't currently offer the option to cancel the excess on the policy. This small amount payable by claimants helps to reduce the cost of the insurance by limiting…
Read Full ArticleWhat happens when I leave my employment?
3 November 2020
Your cover will stop as soon as you leave the company/employment…
Read Full ArticleHow do I add or remove people from my scheme?
3 November 2020
The membership data we use is provided by your company. We recommend you contact your HR department to make any changes and they will update the membership details with us…
Read Full ArticleDoes it matter that my passport and travel insurance have different names on them?
3 November 2020
There is no legal requirement for travel insurance and passport details to match. In the event of a claim we will need to establish that the person making the claim…
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