News
I need to make a claim what should I do?
3 November 2020
Please refer to the Schedule on the policy wording available through your employer which contains details of the company appointed to handle claims. You should also be able to access…
Read Full ArticleCan I change my cover mid-term?
3 November 2020
Changes to cover midterm are subject to specific lifestyle events that have been agreed with your company. Please refer to the Eligibility section on the full policy wording to see…
Read Full ArticleHow do I get details of the insurance before the scheme starts?
3 November 2020
During the election period your employer will make the details available to you. If you do not know where to find this please contact your HR department. We send out…
Read Full ArticleWhat Information should I receive from CSP?
3 November 2020
When a scheme starts or renews, we will send out confirmation of cover emails once we have received membership data from your employer to confirm to us who is on…
Read Full ArticleDoes my travel insurance cover sailing?
3 November 2020
You should refer to the policy wording for full details of the cover. Our travel insurance policies cover claims arising from sailing within coastal waters. You should however note that…
Read Full ArticleHow do the cover limits work?
3 November 2020
With the insurance documentation is a Table of Benefits that show the maximum amount that can be paid under each section. This limit applies to each person who is insured…
Read Full ArticleCan I waive the excess on my policy?
3 November 2020
CSP doesn't currently offer the option to cancel the excess on the policy. This small amount payable by claimants helps to reduce the cost of the insurance by limiting…
Read Full ArticleHow do I add or remove people from my scheme?
3 November 2020
The membership data we use is provided by your company. We recommend you contact your HR department to make any changes and they will update the membership details with us…
Read Full ArticleDoes it matter that my passport and travel insurance have different names on them?
3 November 2020
There is no legal requirement for travel insurance and passport details to match. In the event of a claim we will need to establish that the person making the claim…
Read Full ArticleWhat is covered if I hire a car?
3 November 2020
Your travel insurance will cover you for your own injury whilst using the vehicle. You should ensure that you have separate full motor insurance in place to cover the cost…
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